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Florida Blue is the City of Pompano Beach health insurance provider offering a range of plans and services to our employees.

  1. Types of Plans: Florida Blue offers individual and family health insurance plans, Medicare plans, and employer group health insurance. They provide various coverage options, including HMO, PPO, and EPO plans.
  2. Preventive Care: Many Florida Blue plans cover preventive services at no additional cost, including vaccinations, screenings, and annual check-ups.
  3. Wellness Programs: Florida Blue provides wellness programs and resources to help members manage their health, including fitness challenges, health coaching, and online tools.
  4. Customer Support: The company has a strong focus on customer service, offering resources like a mobile app, online account management, and a customer service hotline for assistance.
  5. Network of Providers: Florida Blue has a wide network of healthcare providers, giving members access to numerous doctors, specialists, and hospitals across the state.

DISCLAIMER on “How it Works”- If you Voluntarily call Health Advocate or Florida Blue and receive any sort of service, it will remain 100% Confidential! All of your information is kept private between you and your clinician. If you are mandated to go to EAP, the city will be advised of your compliance with therapy sessions only.