Critical Incident Stress Management (CISM)

Critical Incident Stress Management (CISM) is an integrated method used to support employees in mitigating the effects of stress and trauma. A crisis or critical incident may create a need for support for first responders, because of their line of work and daily exposure to challenging and stressful situations or for any individual or group experiencing a stress reaction following trauma.

DISCLAIMER on “How it Works”- If you Voluntarily call Health Advocate or Florida Blue and receive any sort of service, it will remain 100% Confidential! All of your information is kept private between you and your clinician. If you are mandated to go to EAP, the city will be advised of your compliance with therapy sessions only.